The Boathouse is perched on the waterfront overlooking Swanwick Marina, with panoramic scenic views of the harbour, where you can sit back and watch the gentle sway of the water and feel the refreshing sea breeze. Designed to create a casual dining concept which not only provides delicious, fresh cooked food but also a regular spot for the community to come together for celebrations and fun, but we know the secret to our success is the teams we build to bring joy to our customers every day and as a result we are looking to further build a team that is going to take customer satisfaction to the same elevated level.
We are looking to welcome Waiters and Waitresses who can do the following with our team and customers:
* Give every customer a hearty, warm welcome and make them feel like selecting our venue is the best choice they could have made that day
* Use your knowledge to recommend dishes from our menu, our excellent chefs make it quite hard to choose and they need your help to know what is going to satisfy their taste buds the most
* Build rapport with our guests and can chat to them beyond the small talk, it’s how we take our visitors from customers to friends we see often
* Make them feel special, someone’s Birthday or anniversary then you can go out of your way to make it an even more memorable event for them
* Collaborate with your team members to bring joy and happiness to each other’s and our customers day
* Focus on the details, we have service standards because we know it’s what brings order to what can be a very busy environment, if you can follow these steps coupled with your individual positive style then the magic happens
What you can expect from us as a Waiter / Waitress
* Flexible contracts, enjoy the freedom to work around your schedule while enjoying the benefits of being able to flex up or down when you need too
* 28 days holiday, and no expectations to work on Christmas or Boxing day
* Free staff parking
* Free food, no need to bring in a soggy Sandwich, we provide you a meal using the same ingredients and fresh local produce we use for our customers, and these can be enjoyed with bottomless hot drinks whilst on duty
* Friends and family discounts to enjoy in any of our 5 venues
* Early pay – If you are slightly tight on bills you can claim a percentage of your accrued pay before pay day
* Amazing tips - these are equally shared and 100% goes to the teams who deserve them
* Epic staff parties
* Really quite lovely people, our business is completely devoid of corporateness – we want to do the right thing by you and people at a human level
So, if you have presence, positivity and can engage with our customers we would absolutely love to hear from you.
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