Customer Account Executive
South Manchester
Salary £24K - £26K
Excellent opportunity to join this well-established business due to growth they are looking to expand their existing team. You must be flexible, proactive and willing to learn.
As a Customer Account Executive your duties will include:
* Handle incoming quotation enquiries via email and live chat, triage before allocation to Sales Team
* Process and send out quotes using information provided by the external sales team.
* Follow up on outstanding quotations and update records accordingly.
* Manage live chat enquiries, providing prompt and professional responses.
* Liaise with customers to clarify requirements and ensure satisfaction with the quotation process.
* Provide support to customers regarding product information, pricing, and availability.
* Review and verify the accuracy of information generated by internal and external sales teams.
* Assist the team with administrative tasks as needed.
As a Customer Account Executive you will have the following key skills:
1. Customer Focused
2. Excellent written and verbal communication skills and phone manner
3. Good knowledge and experience with Microsoft Word & Excel
4. Superb team player
5. Product Awareness
6. Self-motivated
7. Good organ...