Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, offering exceptional care across their growing network of over 100 homes. They are passionate about creating meaningful experiences for their residents and team members, building a supportive and inspiring environment where employees feel valued and empowered every day.
Main duties of the job
As a Receptionist at Avery Healthcare, your focus will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services. Responsibilities will include answering the telephone, redirecting calls, maintaining databases, and providing administrative assistance as required.
Job Responsibilities
* Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
* Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
* Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
About You
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must:
* Have excellent communication skills both verbal and written.
* Be confident in using computers.
* Have a positive, friendly, and welcoming attitude.
* Have previous exposure to problem-solving and client complaints.
Requirements
Please note this role will require:
* ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
* Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
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