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Job Summary: As a Cluster Sales Manager, you’ll play a pivotal role in driving revenue and market share across our properties. You will bring your dynamic personality and expertise to negotiate contracts, close agreements, and foster long-lasting client relationships. Your leadership will ensure that sales strategies align with business needs, helping your team and the business thrive.
Key Responsibilities:
Sales Strategy & Revenue Growth:
* Develop a deep understanding of local hotel markets, competitor activities, and pricing strategies.
* Drive revenue growth through targeted sales activities for Local and National Accounts.
* Identify and capitalise on new market opportunities to increase sales.
* Develop a network of contacts to drive cross-selling within the group.
Client & Account Management:
* Build and maintain strong client relationships, ensuring repeat business.
* Negotiate contracts and close agreements to maximize profits.
* Forecast and track key account metrics, including monthly sales results and annual projections.
* Manage a portfolio of local and territory accounts, supporting the delivery of National Accounts.
* Conduct telesales campaigns and utilise market research to identify business opportunities.
* Maintain an up-to-date pipeline of target accounts through CRM systems.
* Lead and execute the sales plan, reviewing and updating strategies as needed.
* Ensure alignment with overall hotel business needs and corporate objectives.
* Oversee the preparation and execution of hotel RFPs (Request for Proposals).
* Support the conversion of Group and M&E (Meetings & Events) enquiries into confirmed business.
* Represent hotels at industry events, exhibitions, and networking opportunities.
* Work closely with the Revenue Manager to ensure competitive rate negotiations.
* Foster strong relationships with front office teams to align objectives and drive results.
* Conduct sales training and mentorship to enhance the effectiveness of the sales team.
* Accompany sales team on client meetings to support account development.
* Participate in internal meetings, budgeting processes, and strategic discussions.
Qualifications & Skills:
* Proven experience in hotel sales, preferably within a multi-property or cluster role.
* Strong negotiation, communication, and interpersonal skills.
* Ability to work independently while motivating and leading a sales team.
* Excellent organizational skills and attention to detail.
* Proficiency in CRM systems and sales tracking tools.
* Ability to manage multiple priorities in a fast-paced environment.
Why Join Us?
* Dynamic and rapidly expanding hospitality group.
* Opportunities for professional growth and career progression.
* Engaging work environment with continuous learning and development.
* Competitive salary and benefits package.
* If you are a proactive, results-driven sales professional looking to make an impact in the hospitality industry, apply today and be part of our success story!
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Hospitality
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