JTH Recruitment are currently recruiting for a Sales Support Administrator. This is an extremely varied role and we are looking for confident individuals that have either worked in a Customer Service Sales role but are looking for a more varied role, or someone that has worked in an Accounts admin position that would like to take on some customer service and sales support duties. Training will be given for this role.
Our client is an incredibly compassionate employer who believes that flexibility and understanding are fundamental to creating the kind of workplace that their teams want to be part of. Some examples of this are bank holidays included in addition to 25 days of holiday, bonus schemes, an on-site recreational room, and events organized by both the company and the team.
They also offer:
1. A competitive salary based on experience and industry benchmarks with yearly salary reviews.
2. Twice yearly bonuses.
3. A flexible working environment.
4. 25 days annual leave + Long Service Award of one extra day annual holiday for every 5 years worked.
5. Life assurance.
6. Pension scheme (3% employers' contribution).
7. Commission.
About the Role
THE OPPORTUNITY
A great opportunity to join a small team providing excellent, consistent, and professional levels of service to our customers and all aspects of the business:
1. Liaising with wholesalers for setting up customers on electronic ordering.
2. Liaising with wholesaler sales personnel and customers regarding new installations and additional requirements.
3. Liaising with engineers, wholesalers, and customers to agree installation dates.
4. Liaising with Hardware regarding equipment orders.
5. Generating invoices for equipment sales and new installations.
6. Assist and support the sales team with leads.
7. Update CRM on a daily basis regarding sales leads, logging every conversation and action including updating the sales team.
8. Advise customer inquiries on partner services and additional equipment, liaising with Customer Service and Hardware.
9. Upselling equipment to existing customers.
10. Responding to marketing campaigns with outbound sales calls.
11. To explain, promote, and sell Local Loyalty to our customers.
YOU SHOULD APPLY IF:
1. Have strong general educational qualifications.
2. Proven track record in customer service and administration.
3. Good attention to detail and the ability to multitask.
4. Strong team values.
5. Understand the Principles of Accounts (Finance).
6. Good listening and problem-solving skills, logical thinker with the ability to communicate at all levels.
7. Able to take on challenges and see solutions through to successful conclusion.
8. Demonstrable organizational skills, including time management, prioritization of tasks, and self-motivation.
9. Strong work ethic, requiring high standards of self-motivation, able to be flexible in order to get the job done, and able to work under pressure when deadlines approach.
10. Confident and clear communicator.
11. Excellent professional manner at all times.
12. Hardworking and committed, with a sense of humour.
13. Due to location, own transport is required.
Our client embraces diversity and equal opportunity, and we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
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