DHL Global Forwarding A world-renowned company consistently recognised as a top employer with excellent career prospects. Working with experienced freight professionals youll have the opportunity to develop your career in freight forwarding. 37.5 hours per week, Monday to Friday, Glasgow Airport You will receive: An enticing annual salary plus an annual performance-related bonus 25 days holiday plus bank holidays Pension scheme - up to 8% employer contribution Enhanced maternity/paternity/adoption leave Support with self-development and career opportunities Reward & Recognition awards Charity and volunteering support through DHL Foundation What youll be doing As our Air Import Agent youll play a significant role in overseeing the air import operations from our facility close to Glasgow Airport. Responsibilities will include: Creating, managing and maintaining the movement of imported Air freight Liaising with airlines and DHL offices for Air freight planning and coordination Ensuring documentation is accurate, complete, and compliant Adhering to Customs Compliance procedures and documentation Being a customer point of contact for updates and addressing their enquiries Liaising directly with Carriers and Handling Agents to resolve issues as they arise Develop internal/external customer relations to grow existing business Follow up on growth opportunities using Quoteshop About you Previous experience in the Freight Forwarding industry is essential for this role. Youll also have: Knowledge of exports/imports and related processes Ideally experience with HMRC procedures Office/administration experience Strong organisation and communication skills The ability to work cross-functionally and with multiple projects simultaneously A high attention to detail and accuracy CLICK APPLY and someone from our recruitment team will be in touch. Everyone will receive a response