Job summary
Full and part time vacancies in Swansea Bay Health Board area, locations to be decided.
This is an exciting opportunity to become a member of the Welsh Ambulance Service Non-Emergency Patient Transport team delivering non-emergency patient transport at locations in the Swansea Bay Health board area. There is contracted vacancies in the posts above although you may be required to operate out of other stations as required.
We are looking for candidates that can deliver a high standard of professionalism and compassion when providing a transport service to meet the needs of patients and other service users. Although no formal qualifications are specified for this role, we would expect candidates to be able to demonstrate a reasonable standard of education and personal responsibility and have evidence of delivering excellent customer care. This can be a demanding job.
Successful candidates after interview will be required to attend a driving assessment and road signs/theory test in Swansea on Saturday 11th January 2025.
Course Start Date: 14 April 2025 for 6 weeks in Swansea.
Main duties of the job
The post holder will be required to drive an equipped NEPTS ambulance or other vehicle as necessary, and carry out non-urgent and non-critical, planned patient journeys usually working with a colleague but sometimes working alone when dealing with patients who can walk unaided or with minimum assistance. The post holder deals with a variety of patients andconditions, most of whom will require different levels of assistance, lifting or carrying to transfer to and from the Trust vehicle.
The post holder transports patients safely between their place of residence and designated treatment centres and clinics, provides where necessary appropriate care and assistance which is within the post holder's level of training and competence, and adheres to the Trust Code of Conduct and Standards of Professional behaviour, Service Instructions and the Trust's Standing Procedures and Policies. In addition, the post holder is required to deliver goods or parcels, as necessary from time to time provide administrative support to the Human Resources Team, operating efficiently and effectively in day-to-day activities with particular focus on administering the Trac recruitment system and Electronic Staffing System.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from BME communities and disability groups.
Careers within the Welsh Ambulance Services NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.
All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
Applicants are advised to apply early as we reserve the right to close a vacancy prior to the closing date if a high number of applications have been received.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications and/or Knowledge
Essential
1. No specific academic qualifications are required, but a reasonable standard of general education is expected
2. Successful completion of the 3-week PCS Foundation Course and Station Induction, and a period of up to 12 month's on PCS Grade 1 duties
3. Sound geographical knowledge of area served and able to read a map
4. Moving and Handling techniques, and general awareness of risk, health and safety issues and responsibilities
Desirable
5. First Aid at Work certificate and successful re-certification every 3 years
6. Awareness of relevant Trust and PCS policies, procedures and working practices
7. Sound knowledge of use of Trust vehicles and relevant equipment
8. Basic First Aid and Highway Code.
Experience
Essential
9. Dealing successfully with people, often elderly or vulnerable, in a caring, sensitive and compassionate manner
Values
Essential
10. Good interpersonal skills, able to deal with patients, often elderly or vulnerable, in a caring, sensitive and compassionate way
11. Logical thinker, able to identify appropriate route and make decisions within Trust procedures.
Aptitude and Abilities
Essential
12. Able to work alone with minimum supervision or as a member of a team
13. Good verbal and written skills able to convey information and complete all necessary documentation accurately and legibly
Desirable
14. Ability to speak Welsh
Other
Essential
15. Current driving licence for Class B with a maximum of 3 endorsement points, and no convictions for driving under the influence of alcohol or drugs.
Desirable
16. Class C1/D1 desirable