South Tyneside and Sunderland NHS Foundation Trust
We have an opportunity for a Senior Pharmacy Technician manager to lead our Outpatient Pharmacy team based at the CHoICE outpatient pharmacy at South Tyneside Hospital. This post would be ideal for a candidate looking to take the next step in their career. If you have the skills to manage a team of pharmacy dispensers, technicians and pharmacy assistants and take a lead role in shaping the existing service as well as being instrumental in developing new services, then this post should appeal to you. CHoICE has invested heavily in modern pharmaceutical facilities and developed innovative new services which have redefined how outpatient pharmacy services can be delivered, so this is an incredibly exciting time to join the team and play a huge part in shaping an outpatient pharmacy service fit for the future.
Main duties of the job
We are looking for a motivated individual who is team-orientated and shares our passion for improving patient care. You will need to be a Pharmacy Technician with a relevant pharmaceutical qualification and registered with the General Pharmaceutical Council (GPhC). You will also need to be enthusiastic, self-motivated and well-organised. As Senior Pharmacy Technician you will manage a team of dispensers and work alongside our dispensary pharmacists, Pharmacy Technicians and Pharmacy Dispensing Assistants to provide integrated pharmaceutical care for service users in the Trust to ensure safe, appropriate and cost-effective use of medicines. As part of the Pharmacy team within the Trust, you will be required to contribute to the 7-day rota which includes weekends and late-night duty.
About us
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One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award-winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under-represented groups. Looking after our workforce's health and wellbeing is a priority for STSFT. We also provide access to high-quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.
The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements.
Job responsibilities
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
* To lead and ensure the effective and efficient management and delivery of outpatient pharmacy dispensing services (including Home Delivery) at STSFT.
* To work with the CHoICE Superintendent Pharmacist to improve efficiency of the outpatient pharmacy service and to meet the changing needs of the organisation.
* To develop, implement and monitor standards for the service, including ensuring compliance with relevant medicines legislation.
* To implement and co-ordinate audit activities within the outpatient pharmacy service.
* To take a role in the CHoICE / STSFT Pharmacy Contract review meetings and providing support to both operational and corporate delivery of services in the best interests of patients and when required providing cross-cover to other areas of the service.
* To work in partnership with the Trust inpatient pharmacy service, ensuring staffing requirements as per service level agreements.
* To ensure ongoing management, training and development of CHoICE pharmacy staff.
Person Specification
Qualifications
* NVQ Level 3 in Pharmacy Services and approved underpinning knowledge e.g. BTEC in Pharmaceutical Science or equivalent recognised pharmacy technician qualification.
* Registered as a pharmacy technician with General Pharmaceutical Council.
* Recognised Accredited Checking Technician qualification with relevant post qualification experience working in that role.
* Evidence of continued professional development complying with the requirements as set out by the General Pharmaceutical Council to maintain registration.
* Up to date training in Good Clinical Practice and understanding of clinical trial requirements.
Experience
* Broad experience in all aspects of hospital pharmacy, but especially dispensary systems of work.
* Experience of supervising, training and developing other members of the pharmacy team.
* Experience of working with pharmacy computer stock control systems and other computer software including a working knowledge of Microsoft Office products.
Skills and Knowledge
* Demonstrable ability to analyse and overcome barriers in implementation of change.
* Demonstrable ability to lead and work as part of a team and to motivate and persuade, with a management style which values the contribution of team members.
* Demonstrable excellent workload and time management skills and the ability to prioritise personal and team workload.
* Knowledge of pharmacy computer stock control systems and other computer software including a working knowledge of Microsoft Office products.
* A general awareness of NHS strategic documents affecting pharmacy.
* Excellent interpersonal and communication skills (oral and written) to convey a range of subject matter including complex and sensitive material to a wide range of internal and external recipients.
* Ability to mediate/undertake conflict resolution within the team and also with service users and to manage performance when required.
* Excellent analytical and judgemental skills to deal with the resolution of job-related problems.
Disposition
* Excellent written and verbal communication skills.
* Ability to work as a member of the team and lead a team.
* To participate in a weekend pharmacy service and relevant bank holiday arrangements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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