Group Travel Consultant 37.5 hours per week Benefits -Hybrid working 3 days office based 2 days working from home, that may switch to 2 days once probation is passed -25 days holiday -Salary up to £37k SKILLS REQUIRED • Team player, resilient and adaptable with the ability to remain calm and patient • Experience booking corporate groups 100 -1000 people •Proven attention to detail and quality standards • Extensive industry experience in all areas of the reservation process • Sound, proven SABRE skills with an excellent understanding of fares and ticketing (other GDS are accepted if you can commit to 2 weeks in person training). • Ability to turnaround fare recalculations and ticket re issues quickly • Able to work independently and use own initiative to resolve problems and find a solution • Highly organised, ability to plan, prioritise and multi-task under pressure • Strong communication skills demonstrating a pro-active response to client servicing at all times • Interpersonal skills • Adept using Microsoft Office Software EXPERIENCE AND QUALIFICATIONS • Proven advanced industry experience in all areas of travel management operations is essential • Sound, proven SABRE skills with the ability to manage multiple reservations and PCC’s • Excellent understanding of fares and ticketing ideally to BA1/2 level or equivalent • Extensive industry experience in all areas of the reservation process • Experience of the European and American markets essential Business Travel Consultant Duties: Provide support and excellent customer service to clients ensuring clients receive outstanding level of service provided. Book all aspects of urgent Travel that is required, including flights, car hire, hotels & transfers. Responding to emails & calls off clients received outside of office opening hours Monitoring and actioning the GDS queues Assisting with some administration duties Complete handovers to provide a seamless customer experience. Essential Requirements: Business Travel experience is essential Fully proficient on a GDS Ideally Native Sabre Please note only suitable candidates from a business travel background with GDS experience will be considered for this post.