What's involved with this role: Temporary Fleet Hire Desk Admin Assistant Durham 6296715290087 Key Requirements: 4 GCSE Grade A – C including English and Mathematics. Experience of working in a customer facing interactive office / plant & vehicle hire company or similar environment. Strong communication and interpersonal skills to manage client relationships effectively. The Fleet Hire Desk Assistant plays a key role in supporting the efficient operation of our vehicle fleet hire services. This position involves managing vehicle bookings, providing excellent customer service, and ensuring the smooth coordination of fleet activities. The successful candidate will be organised, proactive, and able to handle customer inquiries, while ensuring compliance with company policies and procedures. Key Responsibilities: Co-ordinate and process on & off hire requests, including verifying rates, allocation to authorised suppliers and provide the service in accordance with DCC policies / procedures. Accurately / efficiently record vehicle, plant and equipment hire data on to the Fleet Management System and record as required within a timely manner. Record vehicles on DCC insurers Motor Insurance database, ensuring vehicles are recorded on / off the insurance in accordance with DCC policy and the 4th European Motor Insurance Directive. Raise purchase orders / works instructions, accurately record as required on the Fleet Management System in accordance with DCC policies / procedures. Consult with customers to ensure vehicles / plant / equipment are provided to operational requirements and contractual compliance. Consult with suppliers to ensure vehicles / plant / equipment are provided to contract specification / compliance and meet the requirements of the customer. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV. Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. "XI S Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.