What you will do in your working day
* Answering incoming phone calls
* Processing online orders
* Gain knowledge of products and operations
The training you will be getting
* Customer Service Practitioner - Level 2
* 1 day in college a week
* Training schedule has yet to be agreed. Details will be made available at a later date
What to expect at the end of your apprenticeship
Possibility of a full-time position leading to an administrator role