Description Suffolk County Council - Endeavour House, Ipswich IP1 2BX - Hybrid £32,076 per annum (pro rata for part time) Post 1: 37 hours per week Post 2: 30 hours per week Flexible working options available Permanent We are passionate about improving the future for our customers and our communities. If you are too, join us as a Family Services Coordinator and make a huge and meaningful impact. Your innovation and drive will help us to continue improving and evolving. Our opportunities and support will enable you to make a difference and leave a positive, lasting legacy. Reimagine the possibilities. In Suffolk, we continue to develop a team that can deliver services for children and young people with Special Educational Needs and Disabilities (SEND) that are amongst the best and most innovative in England. Our management team is passionate about transforming the experiences of Suffolk children, young people and their families. Your role and responsibilities The SEND Family Services Team leads all aspects of our family-facing work and supports individual children and young people with SEND and their families throughout their SEND journey. This includes securing the right education offer to support their specific needs and ensuring regular and effective review of their progress, holding providers to account across the system for meeting the needs of individual children and young people. This team includes practitioners from a range of backgrounds to provide a wealth of knowledge and experience and to build strong working partnerships across the education, health, and care systems. You will have direct case responsibility for a cohort of pupils with Education Health Care (EHC) Plans in local mainstream and specialist settings monitor progress through annual reviews and ensure EHC Plans remain current and relevant coordinate and complete EHC Needs Assessments, ensuring where it is necessary to issue an EHC Plan, that these are of good quality and within statutory timescales provide support and guidance to children and young people who are permanently excluded from an education setting, working with them and their families to identify and facilitate suitable education provision attend exclusion hearings to support families and challenge education providers’ practice when necessary. You will need to have the highest standards be able to deliver change quickly be willing to give your all. In return, you will have the satisfaction of being part of a strong and vibrant service that makes a real difference for children and young people every day. You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application. The team We are looking to welcome to the team individuals who will demonstrate key-working approaches in their everyday practice and have professional relationships with and understanding of education settings and partner agencies to underpin this work. We are working closely with our family representatives and our partners in health and social care to achieve this, but we still have a great deal to do. If you share our values and ambitions, we would love you to join our team. Empowering Everyone We are big believers in potential, possibility and the power of different ideas. We are always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report For more information For more information, please contact Hannah Large. You can reach her by emailing: hannah.largesuffolk.gov.uk or by calling (01473) 265257 How to apply Step 1 - Read the Job and Person Profile (docx) Step 2 - Click ‘Apply Now’ to start your online application. Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template. 1. Give an example of a project, which required teamwork skills, that you were involved with. 2. Give an example of a significant decision you made in your last position. 3. Give an example of a conflict you had with a stakeholder and how you responded. 4. Please describe what you think are the key factors of good communication. Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing: recruitmentsuffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process. Closing date: 11.30pm, 24 November 2024. Promoted as FJ (Featured Job) on Suffolk Jobs Direct. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. LI-Hybrid