Communication Develops and sustains working relationship and rapport with surgical team to ensure effective collaboration. Receive and assist visitors, presenting self to patients, visitors and staff in a pleasant and cooperative manner. Establish rapport with patients and carers. Develop an awareness of patients individual needs and communicate this to the registered professional responsible for the patient. Be aware of the ways in which hospitals can create stress in staff, patients and visitors. Demonstrate empathy and understanding and ensure appropriate staff is made aware of anyone in difficulty. Provide concise, accurate and legible data and records, maintaining confidentiality in line with Information Governance at all times. Receive, transmit and store/retrieve information as required. Service Delivery and Improvement Prepare and manage patient lists before the 08.00 handover every morning. Ensure all patients are on the list and in the correct location. Add patients to inpatient lists from take lists. Add all elective patients to inpatient lists. Attend morning handover to bring up patient imaging and blood results. Co-ordinate ward rounds to ensure all patients are seen. Prepare and manage patient notes during ward rounds to ensure all documentation is correctly filed and kept in accordance with information governance policy. Order all blood tests for patients under direct supervision of the doctors and ACPs. Updating of patients investigation results in required electronic format after scrutiny by a registered medical professional. Input data and maintain databases to record information used for audits, M&M, complications, and Clinical Governance. Order and track notes needed for M&M presentations, audits and Governance. People Management and Development No direct people responsibilities but to mentor, teach and supervise any new members of the CA team. Assist new members of the Surgical Team to navigate Trust policies and procedures and to access electronic data. Patient Care Delivery To ensure blood results, imaging and observations are available to be viewed on ward rounds. To act as a chaperone for clinical examinations when required and in accordance with the trust chaperoning policy. To assist the Drs with their workload by taking blood, canulating and recording ECGs. Learning and Development Attend mandatory training updates as required. Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process. Achieve and demonstrate agreed standards of personal and professional development within agreed timescales. Identify own learning needs and jointly plan training requirements with your line manager Participate in the Trusts appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service. This job description is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and the organisation.