The Opportunity
We have an exciting opportunity for a Practice Manager to join our Medivet Weymouth and Portland.
If you are a dynamic leader with a passion for excellence in veterinary care and practice management, we would love to hear from you.
As the Practice Manager, you will take on a key leadership role in the practice, with responsibility for the day-to-day operations, team development, and overall management.
This role is Part-Time, 32 hours per week and we can offer flexibility in terms of hours and shift patterns.
The role is divided between 3 days at Weymouth and one day at Portland.
If you would like to discuss this role further, please contact Rachel on: rachel.spary@medivet.co.uk
Key Benefits
* Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
* Life Assurance 3 x salary.
* Access to 24-hour counselling by phone or in person should you feel you need support.
* 5 weeks’ annual leave plus Bank Holidays rising to 6 with length of service.
* An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
* Interest free Season Ticket Loan.
* Cycle to Work scheme.
* Discounts on Medivet products and services.
Role Accountabilities
Exceptional care is at the heart of everything we do at Medivet. In this role you will:
* Deliver exceptional client care, monitor client feedback and follow up on actions to improve the practice.
* Work closely with the Lead Vet and Regional Operations Director to maximise commercial performance with a focus on key performance indicators, including capacity and skills utilisation and managing costs.
* Observe the highest standards of regulatory, practice and operational compliance, conducting audits and sharing best practice within and across practices and the wider Medivet community.
* Manage the planning and execution of the practice rotas to ensure optimum service levels, maximising utilisation of clinical skills.
* Set the team up for success through effective recruitment and induction and ongoing communication and management, delivering colleague engagement and retention.
* Promote the practice externally through local community events and other avenues.
Your Skills and Experience
* Knowledge and understanding of practice environments, ideally gained in a Veterinary, GP or Dental practice setting.
* An understanding and appreciation of exceptional care and how this improves the client experience.
* Understanding of the importance of regulation and of managing/monitoring effective processes for compliance.
* Experience in driving strong commercial performance through effective financial management, marketing activity and efficient ways of working.
* Experience of resource planning.
* Experienced in using coaching and influencing skills to get the best out of every colleague.
* Proficiency with computer systems, experience of using Microsoft Office.
* Good numeracy and analytical skills.
* Experience of managing and leading a team.
About Us
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.
We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. Join us and be part of our exciting plans for the future.
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