We are looking for an efficient, organised and proactive person to join our Supported Living Department The DOVE Project’s Supported Living services provide home and community-based support for people with a range of needs, specialising in supporting young people and adults with learning disabilities. As a Service Lead, you will manage a team of staff to deliver high quality support for the people we support in Cornwall and assist the management team with the ongoing development of the service. You must have excellent communication skills and be fully competent in using Microsoft Office Software, with particular emphasis to Word and Excel. The Caretech Group is a Sponsored Employer but our sponsorship programme is currently full. Please only apply if you have an existing right-to-work in the UK that doesn’t require sponsorship and you are not currently under an existing sponsorship. Service Lead - Cornwall 40 hours per week Benefits 28 days holiday inclusive of Bank Holidays Flexible Additional Holiday Purchase Scheme DBS check paid by Caretech prior to starting with us. Full induction programme to Care Certificate Standards Stakeholder Pension Share Save Free Employee Assistance Programme We offer Apprenticeships to those with less experience looking to join the Care Sector We provide FREE training to achieve qualification in Social Care. Carer progression within the company. The Role The main purpose of the role will be: For this role, you will need: To support the Registered Manager to deliver exceptional support services in line with The DOVE Project’s Policies and Procedures and best practice To support, motivate, supervise, lead a team of support staff, ensuring best practice principles are met To manage and improve KPI’s on which the service depends To maintain confidentiality at all times and handle sensitive information appropriately To communicate effectively with colleagues in order to swiftly and accurately resolve queries To manage your time effectively and meet strict deadlines To be responsive and adaptable to the changing needs of our operation We would like to hear from you if you: Have experience in supporting people with behaviour that challenges Have patience and can remain calm under pressure Have a responsible attitude Have good organisational skills Have a flexible approach to working hours Are able to support a team of Care and Support Workers Have good communication skills Have knowledge and understanding of Microsoft Office We are providing individuals with practical and emotional care, enabling them to lead as ordinary life as they can achieve. To help them achieve this you will need to be flexible as you are required to work shifts including bank holidays, weekends and potential sleep ins. The Organisation CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence. CareTech Community Services are proud to inform you that they are a "Disability Confident Leader". Successful candidates will be required to complete a enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer. Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage. STRICTLY NO AGENCIES