Band 4 Ward Administrator - Reaside Clinic
Birmingham and Solihull Mental Health NHS Foundation Trust
An exciting opportunity has arisen for a Ward Administrator to be based at Reaside Clinic Severn ward in Rubery.
Are you enthusiastic, motivated, and ready for a challenge with excellent administration skills? You should have good communication and organisational skills. You will need excellent typing and word processing ability, in addition to possessing knowledge of Excel and the ability to collate, monitor, and analyse data from spreadsheets. Knowledge of the RIO Patient Clinical System would be an advantage but is not essential, as full training will be provided.
The successful candidate will have an understanding of inpatient services and a genuine interest in working with the client group as well as applying a flexible attitude to their work. Interested candidates must have the attitude to manage their own workload, use their own initiative, and maintain information governance. The ability to work as part of a team with other staff members and patients is essential, as well as an empathic approach towards people suffering from mental illness.
Main Duties of the Job
The post holder will be responsible for undertaking a wide range of secretarial and administrative duties, which include the receipt of all correspondence, ensuring appropriate action is taken, processing letters and reports. The role supports the Ward Managers/Team in the maintenance and development of administrative services by providing modern, professional administrative services, primarily alleviating the administrative workload of clinical staff to enable them to focus on quality patient care. The post-holder will also proactively identify any areas of improvement and development of administrative and clerical support systems and procedures, consistent with a modern, professional mental health service.
About Us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing, and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive, and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Job Responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We are unable to support applications from job seekers who require sponsorship to work in the United Kingdom (UK)
Person Specification
Training and Qualifications
* GCSE English or above and ability to demonstrate excellent use of the English language/grammar
Knowledge and Experience
* Extensive knowledge and experience of Microsoft Office, PowerPoint, Outlook, and Excel
Additional Qualifications
* Evidence of IT skills Typing/Word Processing to level RSA II or equivalent
Experience
* Experience of liaising with senior management and clinical staff from a range of disciplines and agencies
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Name
Birmingham and Solihull Mental Health NHS Foundation Trust
£26,530 to £29,114 per annum, pro rata
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