Dovetail and Slate are recruiting on behalf of a leading education provider based in Tonypandy.
Role Purpose
* To handle customer requests promptly and maintain high service standards, while supporting and managing all IT systems and assets.
Responsibilities
* Work flexibly with existing members of the IT Services team.
* Ensure effective communication within the team to make responsibilities transferable.
* Utilize a managed Helpdesk system and organize work to meet the department's priority needs.
* Quickly understand requirements to develop relevant solutions.
* Work with a wide range of internal and external clients to develop effective relationships quickly to provide the best service possible.
Requirements
* Related IT experience.
* Experience supporting MS Windows and Mac OS (desirable).
* Software and Hardware troubleshooting skills.
If this role is of interest, please apply to this advert with your CV.
Dovetail and Slate Limited (11351060) acts as an Employment Agency.
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