Supply Chain Lead - Materials Management CRH
Due to retirement within the team, we have an opportunity for a Supply Chain Lead to help develop and enhance the delivery of our patient-focused services strategy. The post holder will work predominantly at Calderdale Royal Hospital managing both the Materials Management team and the Receipt & Distribution Team. This is a vital role ensuring that wards and departments receive their medical/surgical consumable stock effectively. The post holder will also support materials management assistants that are aligned to inventory-managed areas.
The need to work at pace whilst ensuring accuracy is critical to ensure clinical staff have the necessary medical/surgical clinical consumables to deliver healthcare. Regular interaction with staff from all wards and departments is key, so a friendly and can-do attitude is required at all times to maintain our high level of customer service.
A team player attitude is essential as the daily challenges will require an individual who is flexible in their approach to the role. The successful candidate will need to form an excellent working relationship with the existing supervisor/manager team.
Main duties of the job
* Be responsible for organizing, supervising, and motivating the Materials Management teams and Receipt & Distribution teams across sites.
* On a routine basis, ensure that goods are replenished on the wards/clinical areas via an effective 'top-up' service.
* Provide a source of information and specialist advice to customers and act as a focal point for all communication.
* Ability to react to situations promptly to solve complex issues with inventory and stock availability.
* Maintain appropriate materials management and stores records.
Job responsibilities
* Oversee the day-to-day work of the Materials Management Staff across sites, arranging cover as required and setting workloads.
* Carry out PDRs for the Materials Management Assistants.
* Work closely with the Procurement teams and assist the Supply Chain Manager with providing data/reports when required and to pre-determined timescales.
* Be the focal point for communication between Materials Management and the other areas of Procurement and Supplies.
* Liaise with senior Trust staff and the Procurement teams to ensure all products are cost-effective to the Trust.
* Perform duties of the Receipt & Distribution team as and when required.
* Critically analyze current processes and deliver improved working practices.
* Ensure accurate data is input into any inventory stock systems to enable precise financial audits.
* Carry out a materials management arrangement as appropriate in accordance with established procedures and timescales.
* Arrange cover within the Materials Management team and ensure this is adequate in times of annual leave/sickness.
* Maintain HR records on ESR for the team.
* Act as the Trust Super User for Materials Management systems and processes.
* Responsible for maintaining stock levels and rotation of locally held stock as appropriate.
* Ensure that clinical incidents are reported and dealt with in accordance with the Trust's procedures.
* Represent the Trust on Materials Management issues with external organizations, e.g., NHS Supply Chain.
* Ensure that any credits owing from NHS Supply Chain are taken.
* Advise customers of inabilities to supply and offer alternatives where identified.
* Advise customers of slow or non-moving stocks and act appropriately for the benefit of the Trust.
* Advise on consolidation and standardization of products.
* Use technology to download requirements and for ordering/receipting as appropriate.
* Contribute to the development and performance of the Materials Management Team and the Trust's business plan.
* Ensure that a clean and safe working environment is maintained within the Materials Management and Stores area.
* Ensure that all duties are carried out in accordance with the Trust's Health & Safety policy.
* Ensure that appropriate records are kept and filed on behalf of customers in accordance with audit procedures.
* Build and maintain good customer relationships.
* Develop and maintain a sound knowledge of products.
* Liaise with end users to ensure NHSSC products are held in stock wherever possible.
* Liaise with suppliers to make appropriate delivery arrangements.
* Identify training needs for staff.
* Any other duties which may be required from time to time to ensure the smooth running of the department and an effective procurement service.
* Work closely with other members of the Materials Management Team and with the Procurement Team.
* Develop relationships with Trust colleagues.
* Build and maintain strong customer and supplier relationships.
Person Specification
Qualifications
* 4 passes at G.C.S.E. (or equivalent) at level C or above in English and Maths or equivalent experience and/or NVQ3 Level 3 or C.I.P.S. Foundation stage (or equivalent experience).
* Health and Safety, COSHH, Risk Assessment, Moving and Handling awareness.
* Willingness to undertake appropriate further study.
* Willing to gain knowledge in Procurement Law through short courses or possess equivalent experience.
Knowledge and Skills
* Evidence of experience of solid problem solving in a multi-disciplinary environment.
* Good written and verbal communication skills.
* Ability to deal with customers courteously and effectively within clinical environments.
* Understanding of e-Commerce.
* Understanding of logistics and NHS Supply Chain.
* Ability to lift goods and move trolleys from point of receipt to end user areas.
* Excellent organizational skills and ability to prioritize.
* Understanding of customer requirements pertinent to the healthcare industry.
* Experience of successful collaborative working.
Experience
* 3 years Materials Management experience/stock control experience.
* Experience of reviewing and monitoring budgets within pre-determined limits.
* Experience in managing and leading teams.
* Experience of successfully engaging stakeholders.
* Experience of being creative, innovative, and able to motivate self and others to complete agreed objectives.
* Experience of delivering excellent customer service.
* Previous experience in the NHS environment or in stock/supplies work.
* Knowledge of Medical & Surgical products.
* Experience of Oracle purchase order system.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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