Electrical Service Manager - (Lifts), Cardiff
Client: Reed- UNLIMITED
Location: Cardiff, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 4
Posted: 14.03.2025
Expiry Date: 28.04.2025
Job Description:
An opportunity has arisen to appoint an officer into the position of Electrical Manager who will be responsible for the delivery and management of Lift Servicing, Lift Breakdowns, Lift Renewal, and the replacement of Major Lift Components.
The key responsibilities of the Service Manager will be to:
1. Manage the day-to-day delivery of a monthly Lift Service programme, lift breakdowns, and trappings.
2. Ensure that the contractor(s) adhere to the lift breakdown and trappings times as per the contract.
3. Deliver lift modernisation and refurbishment programmes, applying project and contract management skills from development to delivery and final handover.
4. Monitor contractor’s KPI performance and ensure all lift works meet high standards and expectations.
5. Lead meetings with internal and external stakeholders, providing updates in suitable communication formats.
6. Monitor budgets, forecast future spend, and control overspends for lift repairs and modernisation programmes.
7. Manage staff in relation to work allocation, performance, and development.
8. Write reports including meeting minutes and other documentation.
9. Engage productively with colleagues and build positive relationships with contractors and consultants.
You need to have an in-depth knowledge and understanding of the Lift Industry, including relevant regulations, guidelines, and legislation, as well as practical experience delivering Lift maintenance programmes and handling day-to-day lift repairs.
Experience in procuring lift contracts is desirable but not essential. You should also understand the impact of new regulations, such as the Building Safety Act, on the delivery of lift services.
The candidate must have the relevant NVQ3 Lift & Escalator professional qualifications, including EOR/202 Basic Lift Safety and EOR/205N Basic Service Lift Safety qualifications, as well as a relevant project and/or contract management qualification.
You will be required to inform, advise, and respond to residents, and liaise with contractors, developers, and professionals from other multidisciplinary areas. Therefore, good verbal and written communication skills are essential.
Knowledge of creating and using spreadsheets for programme delivery, budget monitoring, and reporting is required. Familiarity with Google accounts is desirable but not essential, as training will be provided.
We are a place-based organisation, and you will be required to work in the office; however, hybrid working may be locally agreed by your line manager.
If you want to work in a place where you can represent our values and achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CVs.
To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will complete a number of competency-based questions to demonstrate your suitability for the role.
Closing date for applications: 23 March 2025 (22.59).
Interview and assessment date: w/c 31 March 2025.
We are also working towards our vision to be a place for everyone; where residents and staff can be proud, a place that celebrates diversity and where everyone can feel valued, included, and involved. We seek people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also welcome applications from disabled people, as this group is currently underrepresented in our workforce.
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