Time left to apply End Date: February 23, 2025 (8 days left to apply)
job requisition id JR107167
Hotel Services Lead
The Runnymede Hospital
37.5 Hours & Permanent
Salary: Up to £28,500.00 per year + Benefits (depending on level of experience, training and qualification)
The Runnymede Hospital in Chertsey is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
Circle Health Group is proud to be recognised as one of the UK’s top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.
We have an opportunity for a Hotel Services Lead to join their team of staff in the Hotel Services department.
This is a Full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.
Applicants should meet the following criteria:
* Hospital or hospitality services background.
* Previous experience of managing a team.
* Basic knowledge of MS Excel.
* Good communication skills are essential.
* Associated qualification in hospitality services.
Duties of this role include:
* You support and manage the Porters to ensure the delivery of the Portering service within the hospital, including patient, equipment, and goods (e.g., pharmacy goods) movement, guidance provided to patients, visitors, and families, gas cylinder usage, where appropriate, the security of the facility, and any other relevant Portering duties are delivered effectively.
* You support and manage the Housekeepers to ensure the delivery of the Housekeeping service within the hospital, including cleaning in line with policies and procedures for rooms, the theatre department, and the wider hospital facility, ensuring that cleaning audits are undertaken effectively, that room-set up policies and procedures are adhered to, that laundry is managed in line with policies and procedures, and any other relevant Housekeeping duties are delivered effectively.
* You are front-facing to hospital patients, visitors, and consultants, as a point of contact for any feedback regarding the hospitality provision within the hospital, thus ensuring customer satisfaction can be managed and delivered effectively.
* You ensure that the highest possible standards are maintained to promote and safeguard the well-being and interests of patients, employees, and visitors.
* You comply with all relevant mandatory training.
Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
* 25 days holiday per year + bank holidays, increasing to 30 days with service
* Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
* Friends & Family Hospital Discounts
* Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
* Non-contributory life insurance
* Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
* Access to resources, tools and services to support your wellbeing
* Employee recognition programmes
* Industry leading training and development opportunities
…and much more!
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.
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