Customer Service Agent - Entry Level 🐾
Starting Salary: £22,308
Location: Lakeside, North Harbour, Portsmouth
Start Date: 27th January 2025
💡 Full Training Provided - No Experience Needed! 💡
Are you passionate about animals and looking for a career where you can make a difference?
Join our vibrant, dynamic team at our modern office in Lakeside, Portsmouth, and take the first step toward an exciting career in customer service. We're seeking enthusiastic individuals who are eager to learn and grow within a supportive environment!
About the Role:
As a Customer Service Agent, you'll assist our valued customers with pet insurance queries, renewals, new business, and more. You'll be part of a passionate team that is committed to delivering excellent service, with plenty of opportunities for career advancement.
Key Responsibilities:
Engage with customers via phone and email, offering top-notch support for all pet insurance needs
Assist with policy renewals and help onboard new customers
Manage customer relationships throughout their entire policy lifecycle
Collaborate with veterinary practices, breeders, and pet owners
Perform various administrative duties to support our teamAbout You:
Previous customer service experience (retail, hospitality, etc.) is a plus!
Confident speaking with customers on the phone
Hard-working, personable, and eager to make a difference
Thrive in a fast-paced, ever-changing environmentW...