Job summary An exciting opportunity has arisen within the new Surgical Centre at Victoria Infirmary Northwich, VIN, for a full-time Clinic Coordinator to join our team. You will be part of a well-established team in a very busy department, your role is to manage and monitor clinics and support the managerial team and secretaries with clinic related queries. Main duties of the job An example of duties will be: Reviewing clinic slot utilisation Amending clinic templates Monitoring ASI's & management of escalations Answer appointment enquiries Making New and FU appointment's Rescheduling appointment The successful applicant will have: Excellent accuracy, organisational and communication skills Excellent interpersonal skills Be a team player Able to work under pressure and meet demanding deadlines A high level of concentration is required and attention to detail. Meticulous accuracy is essential in order to maintain service level About us Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which managesLeighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst IntermediateCare Centre in Winsford, was established as an NHS Trust in April 1991 and became aFoundation Trust in April 2008. We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people acrossSouth Cheshire and Vale Royal. At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues. Date posted 16 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Fixed term Duration 18 months Working pattern Full-time Reference number 412-S&C-6884029 Job locations Victoria Infirmary (VIN) Winnington Lane Northwich CW8 1AW Job description Job responsibilities The post holder will provide a comprehensive, quality, confidential administration service to the Divisions and their team in support of the Support Manager/Service Manager. A key requirement of the post is to proactively manage clinic bookings and appointments, including makingrecommendations and implementing any authorised changes to clinic templates to ensure best use of capacity and compliance with national targets. The Clinic/Data Coordinator will be expected to organise their workload and co-ordinate their activities in conjunction with, and supervised by, the Support Manager to ensure that an efficient service is provided. It is essential that the post holder is able to exercise initiative suitable to the role, and is fully supportive to other colleagues in theadministrative team.1. Provide a comprehensive administration service, including management of new referrals and demographics, registration of patients, analysis and housekeeping of appointment systems to maximise capacity, liasing with Divisions, etc. ensuring that all information and documentation isproduced to expected standards of performance, and according to agreed timescales,2. Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients,3. Be fully conversant with all required electronic systems for correspondence, clinic management and the retrieval of results, including obtaining information using the Internet, Service Manager, Support Manager, Clinic/Data Coordinator,Administration/Reception Officer4. Ensure that the case note tracking system is functioning correctly, and that case notes are available, complete, and fit for purpose,5. Support the Division to analyse, and act on information to proactively manage and maintain relevant NHS targets, including profiling activity to ensure target requirements are met. Job description Job responsibilities The post holder will provide a comprehensive, quality, confidential administration service to the Divisions and their team in support of the Support Manager/Service Manager. A key requirement of the post is to proactively manage clinic bookings and appointments, including makingrecommendations and implementing any authorised changes to clinic templates to ensure best use of capacity and compliance with national targets. The Clinic/Data Coordinator will be expected to organise their workload and co-ordinate their activities in conjunction with, and supervised by, the Support Manager to ensure that an efficient service is provided. It is essential that the post holder is able to exercise initiative suitable to the role, and is fully supportive to other colleagues in theadministrative team.1. Provide a comprehensive administration service, including management of new referrals and demographics, registration of patients, analysis and housekeeping of appointment systems to maximise capacity, liasing with Divisions, etc. ensuring that all information and documentation isproduced to expected standards of performance, and according to agreed timescales,2. Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients,3. Be fully conversant with all required electronic systems for correspondence, clinic management and the retrieval of results, including obtaining information using the Internet, Service Manager, Support Manager, Clinic/Data Coordinator,Administration/Reception Officer4. Ensure that the case note tracking system is functioning correctly, and that case notes are available, complete, and fit for purpose,5. Support the Division to analyse, and act on information to proactively manage and maintain relevant NHS targets, including profiling activity to ensure target requirements are met. Person Specification EXPERIENCE/QUALIFICATIONS Essential Computer skills, Microsoft Office Awareness of the need for confidentiality in accordance with Data Protection Act and national/local guidelines Desirable Knowledge of Medical Terminology Advanced ECDL modules or equivalent SKILLS Essential Demonstrate excellent verbal and written communication skills, Ability to work on own initiative, prioritise own work, Desirable Understand and manage health records/waiting lists and ICS computer systems PHYSICAL REQUIREMENTS Essential Good attendance record Desirable Ability to perform a wide range of duties according to the Job Description Person Specification EXPERIENCE/QUALIFICATIONS Essential Computer skills, Microsoft Office Awareness of the need for confidentiality in accordance with Data Protection Act and national/local guidelines Desirable Knowledge of Medical Terminology Advanced ECDL modules or equivalent SKILLS Essential Demonstrate excellent verbal and written communication skills, Ability to work on own initiative, prioritise own work, Desirable Understand and manage health records/waiting lists and ICS computer systems PHYSICAL REQUIREMENTS Essential Good attendance record Desirable Ability to perform a wide range of duties according to the Job Description Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Mid Cheshire Hospitals NHS Foundation Trust Address Victoria Infirmary (VIN) Winnington Lane Northwich CW8 1AW Employer's website https://www.mcht.nhs.uk/ (Opens in a new tab)