Are you excited by the pace of change in technology – and the opportunity to learn constantly on the job? Do you like connecting dots and solving problems? Do you enjoy working with customers to help them achieve success? And do you show up every day with a passion to be part of something great?
Then your search is over. It’s time to join the Solutions Engineering team at NetApp! As an Account Technology Specialist, you are the cornerstone to creating customer value with our technology.
As a NetApp Account Technology Specialist (ATS), you will utilize your technical expertise and our intelligent data infrastructure portfolio to address customers' technical needs and deliver successful business outcomes. Working as an ATS dedicated to US Public Sector - Federal Civilian Named accounts, you will be assigned to a specific team, focusing on expanding our presence within existing clients.
As a technical expert for the team, your responsibilities will include:
* Collaborating with client executives to create strategies for developing customer opportunities related to intelligent data infrastructure solutions.
* Advising on the engagement and utilization of a broader range of NetApp technical resources.
* Offering technical expertise on NetApp's intelligent data infrastructure products and solutions, including creating architectural designs and configuration of systems.
* Solution selling includes working closely with customers to understand their needs (whether on-premise, hybrid, or in the cloud) and designing the appropriate solution to meet their needs.
* Attending conferences, meeting with customers, partners/systems integrators, and account teams in person and virtually.
You:
* Understand the challenges our customers face and craft technology solutions to address them.
* Use excellent communication skills to articulate the benefits of NetApp in presentations, demonstrations, and dialog with customers and our partners.
* Create designs/architectures for the solutions that your customers need – oftentimes combining NetApp products with those of our technology alliance partners.
* Help customers prove out or test technology solutions in their environment.
* Build and maintain strong relationships with customers at various levels and business units of an organization and be able to articulate the value of a NetApp solution to these different groups.
Requirements:
* Architecting or operating infrastructure and data management solutions for enterprise applications.
* Artificial Intelligence, DevSecOps, and/or IT environment orchestration.
* Building on-premises or hybrid clouds.
* Cloud Service Providers – and how to leverage them for business outcomes.
Education and Experience:
* Typically requires a minimum of 8 years of related experience with a bachelor’s degree; or equivalent work experience.
* US Citizenship Required; Government clearance(s) preferred.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
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