Workshop Controller / Assistant Service Manager
Location: Nottingham
Dealership: NISSAN & MG
Employment Type: Full Time, Permanent
OTE: £37,000
We are hiring within our Nissan & MG Dealership on Abbeyfield Road Nottingham.
The Role:
As a Workshop Controller / Assistant Service Manager, you will work with the Service Manager to deliver a high level of productivity and an excellent standard of first-time repair, while ensuring a clean, safe, and professional workshop.
Daily Responsibilities:
1. Managing and coaching a team of vehicle technicians and apprentices to meet targets and business objectives.
2. Ensuring all servicing work is carried out correctly and on time, with a focus on customer satisfaction.
3. Complying with company, DVSA, health and safety, and manufacturer policies.
4. Collaborating with colleagues and other departments to provide seamless service for customers.
5. Scheduling work based on customer needs, workshop targets, job complexity, and parts availability.
6. Providing estimates for servicing and repairs and setting timescales.
7. Assisting technicians with technical challenges to find optimal solutions.
8. Accurately recording technician time and writing technical reports and recommendations.
Why Sandicliffe?
Sandicliffe is a multi-award-winning family business with strong values, thriving since 1948, serving the East Midlands for over 75 years. We have approximately 430 colleagues and a turnover of over £300 million. Benefits available to our colleagues, in addition to generous salary packages, include:
* Colleague discounts on new and used vehicle purchases, parts, and servicing.
* Sandicliffe Star reward and recognition awards.
* Eyecare & Wellbeing.
* Cycle to work scheme.
* Access to the Sandicliffe discount shopping portal with many high street retailers.
* Charity fun days and activities.
* Long Service recognition including additional holiday entitlement.
* Car sales referral bonus.
* Monthly newsletter communications to keep you updated on company activity.
Want to know more about this Workshop Controller / Assistant Service Manager role in Nottingham? Please apply with an up-to-date CV for a confidential chat with Carla and Martin.
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