Market 36 Recruitment are currently recruiting for a Field Service Engineer based out of Barking, covering the Essex and Northeast London area on a permanent basis.
Main purpose of the role will be to provide onsite customer support to a range of machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs, and inspections.
Roles & Responsibilities:
* Investigate, diagnose and resolve customer reports of technical problems with equipment.
* Service a wide variety of machines both on and off site.
* Ability to work independently to troubleshoot and solve problems.
* Complete job cards to a high standard promptly and within a given timeframe.
* Complete paperwork and timesheets in a timely manner.
* Request parts efficiently and effectively.
* Good customer service skills.
* Develop and maintain good working relationships with internal and external customers.
* Supervise Apprentices, when required, to ensure that a high quality of work and safe working procedures are maintained.
* Ensure compliance with relevant procedures when repairing and inspecting equipment.
* Present a professional image at all times.
* Take responsibility for health and safety of self, colleagues, and customers in line with the Company health and Safety Policy.
* All Engineers must ensure that their own tools are safe and legal to use.
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