An industry leading pharmaceutical company has need for someone passionate about technology and seeking a career within the industry. As an IT Support Apprentice, you will be working alongside a team of IT Support team to assist their users with their IT needs, both remotely and on-site. This is an excellent opportunity to launch a rewarding career in IT. KEY DUTIES – Responding to customer calls to understand and address IT issues Troubleshooting tech problems and providing support, both in person and over the phone Developing the ability to resolve system and network issues Setting up new user accounts, managing password resets, testing applications, and generating reports Building and setting up hardware such as computers, laptops, and phone systems Installing and configuring computer operating systems CANDIDATE REQUIREMENTS Independent skills Team work skills Organisational skills Good written and oral communication skills Self-Motivated Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.