Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one. We’re looking for a Technical Trainer to join our ever-evolving Product & Technology Development team to help us unleash the potential of every business. The ideal candidate uses needs assessment tools to determine effectiveness of proposed IT training programs. Interacts with functional and product leads to develop specifications for content of courses. Prepares lesson plans including the method, media, and documentation to be presented. Instructs participants in classroom lectures and/or group sessions. Conducts follow up to determine applicability of course material. Are you ready to make your mark? Then you sound like a Worldpayer. About the team Our Product and Technology teams are the Worldpayers behind the game-changing products and digital experiences we’re best known for. Striving for better, they never stand still — delivering impactful innovations that power transactions across the world. What you'll own Develop and deliver technical training programs for various audiences, including new hires and ongoing employee development. Create engaging training materials, including presentations, manuals, and online content. Evaluate the effectiveness of training programs and make improvements based on feedback and assessments. Provide one-on-one coaching and support as needed. Stay current with industry trends and technologies to ensure training content is relevant. Collaborate with other departments to align training initiatives with organizational goals. Where you’ll own it While we’re a large team of Worldpayers based in North America, we have collaborative spaces and regular opportunities to celebrate with each other in person. What you bring Proven experience as a Technical Trainer or similar role. Strong understanding of GenAI, tools, and methodologies relevant to IT and Engineering. Excellent communication and presentation skills. Ability to simplify complex concepts for diverse audiences. Experience with e-learning platforms and instructional design is a plus. Worldpay perks - what we’ll bring for you We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect. A competitive salary and benefits. Time to support charities and give back to your community. Parental leave policy. Global recognition platform. Virgin Pulse access. Global employee assistance program. What makes a Worldpayer At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team. Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers. Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up. Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. We can’t wait to hear from you. To find out more about working with us, find us on LinkedIn. LI-AB1 Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. pridepass