An exciting opportunity has arisen to come and join the South Hams Community Hub as a Health and Social Care Coordinator.
We are based in Kingsbridge Hospital and The Hayloft near Yealmpton in Devon, which is a secluded spot in the beautiful South Hams countryside.
The Kingsbridge Hospital and Hayloft is also home to our Devon Adult Social Care colleagues, and Livewell's Community therapy teams and Advanced Responder Practitioners team, creating a collaborative environment where you will work closely with everyone. This is a full-time post which will largely be based in Kingsbridge Hospital. There will be some requirement to provide support and work alongside your Hub colleagues who are based at Hayloft in Yealmpton.
The Hub coordinators are responsible for completing social care assessments and ensuring the hospital discharge pathways are fully supported to improve flow through the system. They provide a responsive service for all admissions avoidance work as well as discharges and operate in a timely manner to provide the best outcomes for patients living in the South Hams.
Main duties of the job
The successful candidate will need to have excellent Customer Care skills and experience of dealing with a wide range of patients and professionals both on the telephone and face to face. The ability to work well within a busy team and under pressure will be essential, as is the ability to prioritise the workload without direct supervision.
Full-time position based at Kingsbridge Hospital.
If you would like to discuss the position further, please contact:
Keith Williams CSM 07890 530266
Shortlisting will take place Week beginning 24/02/25 with interviews planned for the following week; although this may be subject to change.
Please note that this role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information regarding eligibility.
All Livewell Southwest staff are expected to be able and willing to work across a 7-day service.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience, we are guided by our values: kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions, and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Job responsibilities
1. To use CareFirst 6 (Social Care) IT systems, inputting referrals, assessment and care requirements and allocating cases on the Social Care system.
2. To collate, input and produce relevant data for statistical analysis using IT packages including Excel and Access.
3. To record and collate relevant client information on Excel and CareFirst 6 as part of ongoing evaluation/assessment/review and to track progress of open cases.
4. To develop an understanding and awareness of all the resources available, to meet the needs of people in the community.
5. To provide a client-centred approach to ensure all clients and carers' views and opinions are considered.
6. To take Health & Social referral information in a consistent manner.
7. To screen referrals according to the relevant health and social care criteria.
8. To continually prioritise incoming work based on individuals' needs and inform service users on progress.
9. To be predominantly office-based and occasionally carry out community visits as a lone worker.
10. To request, carry out and contribute to client assessments/reviews as appropriate.
11. To support and participate in the daily duty system.
12. To advise clients and key people of the charging policy and to explain the role of the Financial and Benefit Team (FAB).
13. To commission appropriate health and social care services in accordance with current eligibility criteria.
14. To arrange appropriate health or social care placements in residential/nursing homes.
15. To coordinate a short-term caseload and act as a Keyworker where appropriate.
16. To participate in the induction and training of new members of staff.
17. To ensure confidentiality policy is followed at all times.
18. To represent the Locality Team at task group meetings.
Person Specification
Knowledge and skills
* Awareness of Community Care legislation.
* Effective keyboard/IT skills.
* Proven interpersonal and communication skills.
* Good organising skills with the ability to use time effectively.
* Commitment to anti-discriminatory practices.
Qualifications
* Degree in appropriate health or social care related subject or equivalent knowledge, skills and experience.
* Driving licence and access to a vehicle appropriate for work purposes.
Experience
* Evidence of undertaking holistic assessment of persons needs, commissioning, care planning and reviewing services.
* Considerable experience needed in assessment and working within a social/health care setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Full-time, Part-time, Job share, Flexible working.
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