Who You Are You are a flexible and adaptable individual with excellent verbal and written communication skills, committed to working both independently and as part of a team. You have a customer-focused attitude and an understanding of staff motivation and support. Your experience includes maintaining databases and working with figures, enhancing your capability to meet agreed standards and deadlines. An Enhanced DBS check is essential for this role, and you should be comfortable with front-line duties, including telephone and computer use. What the Job Involves The role of Business Support Officer within the Fostering Finance Team involves covering reception duties at Hafan Gobaith five days per week, managing reception tasks such as telephonic communications, greeting visitors, and handling incoming/outgoing mail. You will manage travel bookings, assist with credit card spending, and support invoice processing, while maintaining the Carefirst Client Record System. Additional responsibilities include handling general finance and admin tasks, maintaining the fostering and adoption payment database, processing payment authorisation documents, and liaising with social workers for payment requests. You will also be responsible for insurance claims, processing orders for fostering equipment, compiling effective filing systems, managing retainer payments, assisting in fostering applications, and conducting CRB and background checks for carers. This role requires work planning, staff supervision, and providing advice for services like NRPF, ensuring timely updates, and maintaining financial records to support budget holders and managers.