Liquidity & Account Solutions- Payments- Transactional Credit Management Executive Director
Job Description
Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Product Director Transactional Credit Management within Liquidity and Account Solutions, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. The Transactional Credit Management (TCM) team is a newly formed global team that has a follow-the-sun model supporting the Payments organization. The team reports into the Head of Transactional Credit Management, and will be part of the Liquidity & Account Solutions (L&AS) organization within JPMorganChase Payments. The team functions as Subject Matter Experts across the payment verticals including but not limited to Liquidity & Account Solutions (L&AS), Clearing, Foreign Exchange, Receivables, Public Sector and Commercial Card and various technology platforms.
Job responsibilities
* Builds and leads the newly created global team, including location strategy and hiring.
* Develops the framework, in alignment with Credit Management Standard, and operating model for managing transactional credit risk of non-Credit-managed/business-managed clients; oversees and drives the product roadmap, vision, development and execution of such framework and operating model and risk management.
* Defines Payments' transactional credit risk appetite and decisioning rules.
* Develops, in partnership with Exposure Management, governance, monitoring and reporting on business rules and credit exposure relating to business-managed clients as well as approval grid and escalation process for exposure in excess of pre-defined thresholds.
* Partners with Credit Risk Management, L&AS Data & Analytics program and Product Development to execute tactical and strategic roadmap for data and tools to achieve and facilitate transaction decisioning and ongoing monitoring and mitigation of business-owned risks.
* Monitors credit exposure relating to non-Credit-managed clients and any relevant internal and external (including regulatory) factors and identifies opportunities for refinement of risk appetite, transaction credit decisioning rules and operating model.
* Coaches and trains and mentors the TCM team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver and perform under the framework and operating model relating to non-Credit-managed clients.
* Owns product performance (i.e. development and establishment of the framework and operating model for managing credit risk of non-Credit-managed clients) and is accountable for driving enhancements to achieve business objectives.
Required qualifications, capabilities, and skills
* Experience in delivering products or projects, or transactional credit risk management.
* Experience of achieving change within organizations and managing stakeholders across multiple functions.
* Proven ability to influence and drive the adoption of material changes in operating model.
* Excellent organizational and communications skills.
* Experience as a people manager.
* Extensive knowledge of the product development life cycle, technical design, and data analytics.
* Product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
Preferred qualifications, capabilities, and skills
* Recognized thought leader within a related field.
* Payments-related liquidity risk and credit risk experience.
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