University Hospitals Sussex NHS Foundation Trust (279)
The Endoscopy Admin Co-ordinator role is key in supporting the Endoscopy Administrative Services Manager in the delivery of a quality Endoscopy administrative & booking service. We are looking for an enthusiastic individual to join the existing multi-disciplinary team.
The role of the Endoscopy Admin Co-ordinator is to supervise a team of endoscopy administrators, including booking clerks and receptionists across two sites, working closely with the Nurse Team Managers and supporting senior management in providing a quality Endoscopy service. This includes ensuring capacity is fully utilised and patients are booked timely and appropriately within Trust guidelines while maintaining waiting lists in line with Government targets.
The successful candidate must be flexible, possess good communication skills, and be able to recognise & respond to situations appropriately. They will ideally have a proven track record within an NHS Booking environment and be able to demonstrate strong leadership and people management skills within an office setting. Additionally, they should actively participate in the ongoing development of administrative processes and procedures.
This position is across sites, and the post holder will need to be flexible to accommodate the needs of the service. They will be expected to spend a proportional part of the working week at Worthing and SRH respectively and deputise for the Admin Services Manager in their absence.
Main Duties of the Job
To provide a leadership role within the Endoscopy Administration Team, offering day-to-day clerical support to facilitate the smooth running of the Endoscopy admissions services. This job role covers the coordination of Endoscopy Theatre schedules, liaison with Nursing and Consultants, and responsibility for the waiting lists.
About Us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff, which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching, and training so that we can be the best that we can be. From the moment you start with us and throughout your career, we will help you to grow and develop. We hope that in choosing UHSussex, you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex.
Job Responsibilities
We have an exciting opportunity within our St Richards Endoscopy and Gastroenterology booking team for a team leader/coordinator. The successful candidate will need to be dynamic and willing to work in an environment with varying demands and pressures. We are looking for a candidate who has proven experience practically managing a team as well as experience in waiting list management.
Due to the nature of the post, only candidates who can complete full-time hours across the five working days can be considered.
Person Specification
* Proficient in the hospital PAS system
* Leadership Skills
* Understanding of Endoscopy procedures
* Proficient in Word
* Proficient in Excel
* GCSE in English and Maths (Grade C or above) NVQ level 3 in administration
* Understanding of the Joint Accreditation Group
* Understanding of Hospital PTL system
* Higher education/foundation degree
Equality, Diversity, and Inclusion
* Evidence of having championed diversity in previous roles (as appropriate to the role)
* Evidence of having undertaken own development to improve understanding of equalities issues
Skills and Experience
* Experience of Rota management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Name
University Hospitals Sussex NHS Foundation Trust (279)
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