This role is part of a brand-new service which is being delivered across the North West of England and will provide dedicated energy and welfare support to individuals who are vulnerable and in or at risk of fuel poverty.
The service will deliver a range of services offering energy advice to people in and at risk of fuel poverty. This includes:
• Telephone and Digital Energy Contact Centre
• Energy Advice Casework Service
• Energy Champions Community Engagement Programme.
As Community Energy Adviser, you will have responsibility for developing and maintaining relationships with other organisations and agencies and developing referral pathways into the energy team.
You will be responsible for engaging directly with partners, raising awareness of the service, the outcomes that the service achieves for clients, and creating a community of energy awareness. To do this you will engage with partners and community groups on a one-to-one basis and through the delivery of energy awareness sessions to professionals and members of the community including sessions to raise awareness of the dangers of carbon monoxide. You will also plan and attend community events to engage the community in conversations around energy.
The successful candidate will:
1. Be highly experienced in delivering programmes of financial capability and promoting energy saving measures.
2. Have excellent communication skills and be comfortable delivering presentations to groups of people.
3. Be comfortable working in a target driven environment with good data analysis skills.