Benefits: 26 days holiday, bonus, private medical, excellent further benefits
Role: IT Support Engineer
Salary: Up to £40,000
Location: Northwich, Hybrid - 3x Week In-Office, 2 Days WFH
FruitionIT are currently hiring for an IT Support Engineer to join the IT team of a global Industrial Company with almost 2000 employees across the UK, US & Canada. Our client, based out of Northwich, is looking for someone with a progressive attitude to grow within their expanding UK branch of the business.
This IT Support Engineer will maintain approximately 50 virtual servers and 100 endpoints within a very unique working environment. The role will work within a small tight-knit team alongside one other 3rd Line Engineer, reporting directly to the IT Manager.
This client is a Microsoft, Cisco, and Aruba house, so you will have the opportunity to work with industry-leading technologies, including: Windows Server, Azure, VMWare, O365 stack, Cisco/Aruba Networking - Switches, Access Points, Routers.
This client was voted into the 2023 Great Place to Work initiative for a third consecutive year.
Main Responsibilities:
* Provide 1st, 2nd, and 3rd lines of response to support issues communicated to Helpdesk.
* Responsible for the daily administration, IT support, and maintenance of UK infrastructure.
* Liaise with the 3rd party 1st line team on complex ticket resolution.
* Perform routine backups, patch management, and hot fixes.
* Be active in the provisioning of IT services throughout the organization, both on-premise and cloud offerings.
You will also have the opportunity to:
Work closely with the more senior 3rd Line Engineer & IT Manager, outlining a clear path for progression.
Essential Skills & Experiences:
* Proven experience in 1st to 3rd Line IT Support.
* Technical experience of a Microsoft stack (Windows, Azure, Intune, 365, Teams, SharePoint, Exchange).
* Experience working with Cisco/Aruba hardware (Switches/Routers/Access Points).
* Experience within retail, industrial, or commercial industries.
* CompTIA, CCNA, or Security qualifications.
If you are interested and would like to hear more, please apply.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
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