Application Support Engineer Location: Milton Keynes / Hybrid Salary & Benefits: £40k to £50k, 22/25 Days Holiday, Medical Insurance, Life Insurance Were hiring an Application Support Engineer to join a telecoms company that builds and supports mobile infrastructure people rely on every day. This isnt a giant corporate machine or a short-staffed chaos-fest. Its a stable, well-run tech team doing innovative and meaningful work. Youll join a small, experienced team that handles support the right way: investigate, understand, fix, and improve. If youre after variety, ownership, and space to learn, this could be a great fit. The teams solid. Most have been here 5, 10, even 20 years, and thats down to how people are treated. Trusted to get on with the job, support when needed, and given room to grow. Youll be backed by a hands-on manager whos there when you need help but wont micromanage. Telecoms is essential infrastructure. Its fast-moving and here to stay. This role puts you right in the middle of it. Youll support and improve a live mobile platform across apps, APIs, CRMs, and SQL databases. Youll own technical issues, support testing and releases, and spot patterns to stop things from breaking. Youll also contribute to knowledge sharing and work closely with engineering and infrastructure teams to keep services running smoothly. Youve worked in application support, platform support, or tech ops and youre confident with SQL. Youre good at spotting what matters, comfortable switching between detail and big picture, and dont wait to be told what to do. If youve worked in telecoms, great. If not, and you're keen to learn, that works too. Responsibilities & Experience -Deliver hands-on application support, configuring and troubleshooting across a suite of products - Take ownership of support cases, triage issues, and communicate clearly with customers and internal teams - Confident working with SQL Server 2016 (or MySQL, Informix, Oracle) - Strong in SQL query tuning, indexing, and database performance troubleshooting - Comfortable supporting UAT/OAT testing and ensuring platform readiness for release - Grasp of database structures and common performance issues (like indexing or slow queries nufuture recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.