NHS Norfolk and Waveney Integrated Care Board
The post holder will support the Commissioning & Performance team to ensure that programmes are planned and managed effectively and take a lead in assisting in their successful delivery.
The Commissioning & Performance team has 3 teams: Acute & Specialised Commissioning, Collaborative Commissioning, and Community & VCSE Commissioning. The role will support the organisation in driving change and service/quality improvement as well as ensuring value for money in planning, commissioning, and service provision.
Main duties of the job
1. Manage projects that will drive change and lead to service improvement while ensuring value for money in planning, commissioning, and service provision. This includes identifying and addressing variations.
2. Support work to realise clinical and service improvements and financial efficiencies.
3. Support any relevant procurements required to deliver new, changed, or updated services.
4. Produce options appraisals, business cases, service specifications/models, necessary risk documentation, and any relevant documentation related to commissioned schemes or change/quality initiatives.
5. Contribute to responses for complaints, FOI requests, and information requests.
About us
Health and care services in Norfolk and Waveney are working closely together to further improve services and provide more joined-up care for local people. In Norfolk and Waveney, we have already achieved a lot by working in partnership to improve health and care outcomes. These changes have been made possible by different organisations - NHS hospitals, GPs, mental health and community health services, local councils, care homes, social workers, voluntary and community organisations, and others - joining forces to agree and plan for local people's needs.
Norfolk and Waveney Integrated Care System (ICS) includes a statutory Integrated Care Partnership (ICP) and an Integrated Care Board (ICB) called NHS Norfolk and Waveney. This partnership and organisation dedicated to making sure that organisations work together for the benefit of our residents, staff, and communities is an important step change, helping to create positive differences for local people and joining up health and social care.
Job responsibilities
Key Working Relationships: The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders. Participate in relevant internal and external working groups/projects, services, and initiatives to provide information and analytical advice and expertise. Develop and implement data collection systems that will provide accurate and timely data. Present information and issues, explaining highly complex issues, to a wide range of internal and external stakeholders. Liaise with other Managers to share best practice.
Functional Responsibilities:
1. Project Management: Contribute to performance improvement, taking a lead for identified areas where agreed. Provide coordination of and participate in relevant internal and external working groups and provide project advice, expertise, and support where requested.
2. Financial and Physical Resources: Provide regular reporting on the targeting of resources and monitoring their implementation from a value for money perspective.
3. Staff Management: Support training and development, through collating and sharing information with the Team on events of interest/work they’ve undertaken.
4. Information Management: Devise and provide improvements to current management information, analysing, reporting, and suggesting procedures to enhance decision-making processes.
5. Research and Development: Contribute to the development of key performance indicators for the successful assessment of individual and workstream success.
Person Specification
Communication Skills
* Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required.
* Experience of creating and giving presentations to a varied group of internal and external stakeholders.
Knowledge, Training and Experience
* Educated to degree level in a relevant subject or equivalent level qualification or significant experience of working at a similar level in a specialist area.
* Post-graduate degree in Management Studies or equivalent.
* Significant experience of successfully operating in a politically sensitive environment.
* Demonstrated experience of coordinating projects in complex and challenging environments.
* Experience of drafting briefing papers and correspondence at Senior Management Team level and to be shared with the public.
* Experience of monitoring budgets and business planning processes.
Analytical
* Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
* Numerate and able to understand complex financial issues combined with deep analytical skills.
* Ability to analyse complex facts and situations and develop a range of options.
Planning Skills
* Demonstrated capability to plan over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly.
* Experience of setting up and implementing internal processes and procedures.
Autonomy
* Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
NHS Norfolk and Waveney Integrated Care Board
Head of Acute and Specialised Commissioning
Full-time, Flexible working, Home or remote working
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