At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people's own homes and in a range of other locations across the county.
We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking 'what matters to you'.
We're passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.
Our application process aims to understand each candidate's knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.
It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over-reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us. The IT Infrastructure team is responsible for building, managing and maintaining the overall network and telephony infrastructure within the Trust across a diverse range of locations throughout the county.
We are looking for an enthusiastic individual to support the driven team over a 12-month period as part of a project.
The team works closely with all other teams in the Digital Services department to deliver excellent IT service to our colleagues and patients.
The Trust spans across a wide range of sites at varying sizes with some complex infrastructure layouts and topologies. The purpose of this role is:
* To develop technical solutions to support and improve the overall infrastructure, including the network and telephony estate.
* To provide efficient and high-quality support for clinicians and administrative support staff to ensure effective use of infrastructure systems within the Trust.
* To contribute to the improvement in clinical care provided within the local Health Community by making complex leading-edge technology simple for staff to use.
* To provide strong troubleshooting skills to effectively and efficiently resolve unexpected interruptions in IT network services.
The post holder will need to be available on call to support users and will be required to develop new processes and policies to support the network and telephony infrastructure.
The post holder will be expected to be the Trust expert in network and telephony systems ensuring best practices are applied to configuration and implementation of specialised solutions.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey, just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
* 89.7% believe they are making a positive difference to patients/service users;
* 73.3% would recommend the organisation as a place to work;
* 82.4% agree that care of patients and service users is the organisation's priority;
* 76.7% would be happy with the standard of care for a friend or relative.
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
When joining us, as well as becoming part of a team that makes a difference, we also offer:
* Free car parking at many of our sites
* 27 days leave plus bank holidays, increasing up to 33 days with long service
* A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification.
* A multi-professional preceptorship programme for all Newly Qualified Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners.
* Generous NHS pension and enhanced pay when if you work unsocial hours
* Flexible, family-friendly and agile working opportunities
* Recognition and long service awards
* Fast Track physiotherapy
* Our Wellbeing line
* Access to discounts and salary sacrifice schemes including Cycle to Work, Car scheme and discounts on travel, leisure and retailers.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application.
For more information please see the attached 'Additional Information for Applicants' document.
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