Workmans Recruitment is partnering with a highly regarded, long-established Social Housing Contractor with over 80 years of experience. Renowned for delivering top-quality building maintenance, refurbishment, and construction services to housing associations and councils. In this role, you will ensure clear and effective communication with residents from diverse backgrounds during construction and maintenance projects. Location: You will be responsible for covering various locations across West and East Sussex, including areas such as Worthing, Horsham, Crawley, Chichester, and Brighton. Key Responsibilities: Prepare correspondence regarding access, delays, changes, and resident concerns. Offer information, advice, and assistance to tenants and leaseholders whilst major works are being carried out to their homes. Handle complaints and issues via email, phone, and home visits. Advise Project Managers of the likely effects of capital works on residents. Build strong relationships with residents to ensure smooth project execution. Arrange and attend meetings, presentations, and exhibitions for residents. Requirements: Full UK Manual Driving License Strong face-to-face customer service experience Confident, calm, and adaptable communicator Excellent time management and organisational skills Ability to engage effectively with diverse communities Basic IT proficiency Package & Benefits: £25,000 £30,000 per annum Company Car Fuel Card 21 days holiday, Bank Holidays, and your Birthday Off Company pension, healthcare, and life insurance Work phone, iPad, uniform, PPE Employee discount portal & company events Working Hours: Monday Friday 8:00 AM 5:00 PM 40 hours per week Job Types: Full-time, Permanent Pay: £25,000.00-£30,000.00 per year Benefits: Company car Company events Company pension Free or subsidised travel Free parking Life insurance On-site parking Private medical insurance Referral programme Sick pay Schedule: 8 hour shift Day shift Monday to Friday No weekends Application question(s): Are you 25 years old or over? License/Certification: Full Manual Clean UK Driving License (required)