Group1 Chelmsford is looking for a Corporate Administrator.
Your role
Working with one of the World’s leading brands, you will be accountable for the tasks and activities to ensure a vehicle is ready for delivery or collection to meet the service level agreements set and meeting Inchcape and the OEM compliance standards.
What you’ll do day-to-day:
1. Ensure all vehicles meet required Service Level Agreement requirements set by our customers.
2. Preparation and onward delivery of the fleet vehicle to the agreed standards.
3. Ensuring training and knowledge is updated in line with the vehicle model changes to carry out accurate vehicle handovers to all logistical suppliers.
4. Thoroughly check vehicle specification prior to delivery ensuring the vehicle ordered matches the customer requirement.
5. Gain and develop systems knowledge to effectively use the Dealer Management system (CDK Kerridge), the Factory ordering system (SLi), and our Fleet stock and orders system (Salesmaster / Fleetbase).
6. Order delivery Packs and advise customers when the vehicle is en route to site.
7. Book PDI with the Service department.
8. Book delivery with a view to minimising costs, whilst operating within the customer’s SLA.
9. Ensure all administration tasks are completed in a timely and accurate manner.
Your profile
Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.
1. Incredible customer service skills.
2. Self-motivation and highly organised.
3. Excellent communication skills, verbal and written.
4. Previous experience in a sales admin role.
5. Computer literacy.
6. A fantastic coping strategy to work under pressure.
7. Customer always at heart.
Rewards
1. 33 days’ annual leave, including bank holidays (pro rata).
2. The opportunity to buy additional holiday.
3. Retail discounts that save you money every day.
4. Gym discounts, cash healthcare plans, and a cycle-to-work scheme.
5. Car discounts for new and used purchases and servicing.
6. Flexible pension scheme and Sharesave scheme to grow your savings.
7. Family-friendly policies that help you spend more time with the people that matter.
8. A wellbeing programme to support you and your family.
9. Ongoing recognition from your peers and leadership team.
10. A community volunteering day.
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