Job Purpose: This role is fundamentally a reactive quality role responding to the daily quality issues found in the manufacturing facility. A sense of urgency is vital. From the initial concern the QE will confirm the problem and determine a short-term action plan with the facility management and the supplier. The objective being to ensure the manufacturing operations can continue operations without a detrimental impact to the process from a quality perspective. In conclusion the job manages the Corrective Action Process on Supplier Related Quality Issues. Deliver Global Leverage with Local Service Excellence., Major Role: - Reporting directly to the site-based Quality Manager this role is responsible and accountable for managing supplier related quality issues relating to Product Production, Pre-Service or V.E.H.R (0 Hour) and Warranty (Processing and component returns). This role will include initiating supplier driven containment activity (to ensure that production schedules are not prejudiced) reviewing and approving 8D Corrective Action Plans.
Customer: - Using 'site based' reporting systems (Reject reporting, ETQ, CAR conformance, AQE, BIQ Andon, documentation) this position will communicate supplier corrective action details to ensure that the customer is totally confident in Containment and Final Corrective Action Plans through IR, AQE & BIQ sort meeting.
Leadership: - This position has no direct reports. The incumbent must exhibit strong leadership qualities to ensure that suppliers agree to and deliver Containment Action and facilitate Program Timing and Final Corrective Action, in accordance with the 8D process. Maintain the highest ethical and professional standards within this diverse global organization.
Supplier Management: - Responsible for maintaining accountability with the suppliers to establish containment plans related to quality discrepancies. Will ensure the supplier is developing corrective action plans to enable operations to continue with minimum disruption.
Engineering or manufacturing background plus familiarity with manufacturing processes used to produce components and assemblies is beneficial.
The position requires experience, preferably in engineering, ONC, HNC or Bachelor's degree would be beneficial.
A minimum two years of job-related experience or the equivalent education is beneficial.
Good human relations and manufacturing process skills are required to develop a cooperative working relationship with others inside and outside of Caterpillar is required.
Solid ability to use and demonstrate statistical and problem-solving tools is required.
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it., Your impact shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, Problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation, here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
25 days annual leave plus bank holidays, Annual Bonus target, 50% Company Matched share scheme, Contributory Pension Scheme (Contributions doubled by Company up to 10%), Free Car Parking.