Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Microsoft Team Microsoft are a key strategic partner for Softcat. The Microsoft team provide licensing, product information and commercial guidance in Microsoft sales engagements. This is underpinned by the operational and contractual expertise within the team, spanning both Corporate and Public Sector licensing sales. Success. The Softcat Way. Softcat is a major UK success story in technology solutions. We're a £1 billion pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people – and the platform we give them to prove their potential. Enhance our Microsoft team and exceed customer expectations As a Public sector Microsoft Internal you will be an essential part of the Microsoft Internal Team, working alongside your teammates to you will be engaging with Customers and the Softcat Public Sector Sales teams to provide product & licensing information and engaging on additional activities to ensure an excellent level of service. As part of this role you'll be responsible for: Assisting the Public Sector Microsoft specialists with basic customer requests & enquiries. Supporting the specialists with creation of quotes and cost models. Working with Public Sector Sales Support & licensing purchasers to ensure adherence to the clean order process for contract orders. Running periodic reports to provide customers with visibility of licenses, consumption, and billing. Providing support with the creation of standardised customer facing templates. Delivering verbal and written communications with customers. Driving to close Microsoft licensing opportunities as needed with Softcat Account Managers Managing communication internally and externally about Microsoft products and associated licencing Working alongside Softcat Sales Teams & Licensing Consultants engaging with targeted customers and assisting them on meetings and conference calls We'd love you to have Previous experience in a customer centric role would be desirable Good working knowledge of Microsoft Office applications Passion in technology and how this can help drive business change Ability to develop and maintain relationships with both customers and Internal Softcat teams Excellent time management skills with the ability to meet expectations for fast turn-around Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working – 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/