Swap Out Controller needed in Pontyclun Paying £12.84 per hr Ref 1509220 Full time on a temporary basis Key Responsibilities: Coordinate and execute the swap out of home care devices from analogue to digital. Provide excellent customer service and support during the transition process. Ensure all devices are installed and configured correctly. Troubleshoot and resolve any issues that arise during the swap out process. Maintain accurate records of device changes and customer interactions. Communicate effectively with customers to explain the benefits of digital devices. Work closely with the technical team to ensure smooth operations. Follow all health and safety guidelines and procedures. If you are interested in the role, please email your CV to verityessentialemploy.co.uk quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared