Salary + Benefits: £27,000 - £29,000 per annum
Location: St Ives
Type: Permanent
Our client is a growing Technology company looking for their next valued team member. They provide marine electronics, such as AIS, GPS, depth sensors, and much more.
This is a varied role, which will see you working independently and as a key part of the team. You will be expected to support, find, and engage with building and maintaining client relationships, documenting all activity using HubSpot, their CRM system.
You will work alongside the Office Manager and a small team of experts to help with general admin jobs and will also be required to work in dispatch from a small in-house warehouse.
You need to be a self-starter, self-motivated with a strong 'can do' attitude, and a willingness to try new experiences.
Main Tasks & Responsibilities:
* Follow up on any sales leads generated by the team
* Contact potential new clients and either see them yourself or delegate to the appropriate team member
* Maintain and develop relationships with existing customers
* Keep HubSpot up to date with all client interactions
* Handle all incoming phone calls and direct them to the correct team member
* Monitor shared inboxes and make people aware of anything urgent
* Be responsible for dispatching products
* Monitor all samples being dispatched from the factory and contact customers facing delays
* Prepare quarterly reports on customer relationship management & growth
* Assist with basic admin tasks such as filing, purchasing of goods, and monitoring supplies
* Travel both domestically and internationally to visit boat shows, distributors, and new sales leads
Minimum Requirements:
* Must drive and have own transport
* Demonstrable history in a sales setting
* Must hold a valid passport with the ability to travel internationally, particularly to the US
* Knowledge of HubSpot is welcome but not essential
* Background in electronics
* Background in marine electronics or sailing
Hours: Monday - Friday 9 am - 5 pm (30 mins lunch break)
Holidays: 30 days (inclusive of the statutory 8 bank holidays; 3 days to be used over Christmas Break)
Benefits: Nest Auto pension after successful 3-month probationary period
Bonuses: Quarterly and Annual bonuses to be discussed at interview
Parking: Plenty of on-site parking. Smart modern business premises.
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