Duties and Responsibilities To always provide excellent patient care and ensure customer services are delivered in a manner that is appropriate, relevant, and respectful to all our patients. To ensure waiting times for our patients are kept within agreed Key Performance Indicators. To effectively communicate with various Christie Trust teams in a positive and professional manner. To maintain confidentiality of patients and any other relevant information in accordance with the Data Protection Act. To work as a team player within the pharmacy. Share your knowledge and skills, be flexible and willing to assist your colleagues. Take personal responsibility to understand and support pharmacy line managers in the achievement of targets and deadlines. Take personal responsibility to complete all required training and personal development. To understand and comply with the Trust and TCP Ltd policies and professional standards. To assist with the training of other colleagues within the team. To assist patients and Trust colleagues, both face to face and via the telephone with medicine queries. To assist in the pack up and dispatch of patient medication. Photocopying and replenishment of patient information leaflets, warning labels and basic filing for both pharmacy departments. To liaise with Trust colleagues to ensure patients admitted to wards receive their medication within a timely manner. To aid in the replenishment of essential pharmacy consumables, ensuring the dispensary is adequately stocked. Demonstrates the agreed set of values and accountable for own attitude and behaviour.