We are seeking to hire an experienced IT Field Engineer to form the basis of a field team covering our offices across the UK. This individual will work closely with our Managed Service Provider and be responsible for providing onsite support to end users with servers, connectivity, cabling, and other support across a variety of hardware and infrastructure areas.
Brief Job Description
Key Responsibilities will include:
* Working with our MSP to coordinate field support function to all of our offices
* Overseeing communications to the CTO and internal users on all office break fixes
* Overseeing office moves and relocations
* Overseeing office connectivity and maintaining relevant hardware in conjunction with MSP
* Assessing each office need and liaising with senior leadership to ensure correct equipment is provided
* Cabling/installation of equipment as needed by new or existing offices
* Regular site assessments to ensure minimum kit standards are being upheld
* Management of any third-party relationship that may impact the field function
Minimum Qualifications
* Senior or lead position in a field team for 5 years
* Good infrastructure knowledge, networking experience, in-depth understanding of DHCP & DNS
* Good experience of Server and Client Windows Operating Systems
* Fully aware of all health and safety processes and procedures in UK law
* Logical approach to problem solving and confident to work under own supervision to solve issues
* Good experience of AV installation and setup
Additional Requirements:
This will largely be a remote role with travel to all regions. As such, the successful candidate will need to have a full UK driving licence. A van will be provided if required. There will be overnight stays and as such flexibility to work away from home is necessary.
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