Location: Pury Hill Business Park, Alderton Road, Towcester. NN12 7LS
Status: Full-time, Permanent
Hours: 37.5 hours per week between 8am – 6pm Mon to Fri
Salary: Available upon application
The Company:
At Digital Origin, we are transforming the way UK businesses stay connected by delivering seamless Connectivity asa Service (CaaS) solutions. With IT, Connectivity, Telephony, and Mobile services all interconnected, we offer thesimplicity of a single supplier, one helpdesk, and one monthly bill. Guided by our mission to Find, Win, Keep, andEvolve, we are dedicated to building lasting client relationships and exceeding expectations. At the heart of oursuccess is a high-energy, positive culture of teamwork that sets us apart and drives us forward.
The Role
To act as the IT technical lead for our sales and account management team. This role is pivotal in buildingtechnical reassurance with clients, crafting future-proof roadmaps, and providing innovative points of differencein pitches for both existing clients and new business opportunities.
As a trusted partner to the sales team, you will leverage your expertise to bridge the gap between technicalsolutions and client needs, ensuring our offerings are both cutting-edge and aligned with client objectives. This isan exciting opportunity to play a critical role in shaping the technical strategies that drive our growth.
Main Duties
Client Engagement & Technical Leadership
* Act as the technical lead in client meetings, providing reassurance and articulating clear roadmaps for their IT journeys.
* Work with the sales team to design innovative, differentiated solutions that address client challenges and objectives.
* Build trusted relationships with clients, establishing technical credibility and demonstrating our expertise as a key USP.
* Craft solutions that focus on the migration from on-premises to cloud environments, with a deep understanding of Microsoft technologies, including Azure, M365 and its associated services.
* Integrate security solutions, including best-of-breed firewalls, EDR, MDR, SIEM and SOC solutions.
* Provide detailed topology mapping for all client engagements, ensuring clarity and precision in solution design.
Internal Collaboration & Knowledge Sharing
* Brief internal teams, including implementation and support teams, to ensure seamless delivery of technical solutions.
* Stay ahead of industry trends by engaging with technical vendors and continuously enhancing your knowledge of innovative technologies.
* Act as a resource for internal training, sharing knowledge, and mentoring colleagues on new technologies and solutions.
* Support the sales team by providing technical expertise during pitches, proposals, and presentations.
* Create compelling technical narratives and roadmaps to secure both new logo business and strengthen existing client relationships.
* Collaborate with other departments to align technical proposals with operational capabilities and business objectives.
Skills & Qualifications
* Strong technical expertise in Microsoft technologies, particularly Azure, M365 and its ecosystem.
* Extensive experience designing solutions for the journey from on-premises infrastructure to cloud environments.
* Knowledge of security solutions, including on premise and cloud based firewalls, EDR, MDR, SIEM and SOC solutions.
* Excellent communication and presentation skills, with the ability to simplify complex technical concepts for non-technical audiences.
* Proven ability to build trust with clients and support sales teams in winning business.
* A proactive approach to staying at the forefront of IT trends and emerging technologies.
* Experience working in a pre-sales or client-facing technical role within the IT services or MSP industry.
* Familiarity with vendor engagement and maintaining up-to-date knowledge of key technologies.
* Certifications in Microsoft Azure or security-related disciplines (e.g., CISSP, CCSP).
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