Technical Sales Engineer
£35K-£42K Dependent on experience
8.30am-17.00 with 1 hour lunch
My client in Rushden is looking for an Internal Technical support engineer to join their team. Providing advice and product support to their valued customers. This is a varied and rewarding role for someone with a technical background and or in-depth working knowledge of the industrial control, switchgear, and distribution product industry. The successful applicant will have excellent communication skills and be capable of working both independently and within a team environment.
Your day-to-day activities will consist of:
· Providing information and advice on our varied product range offering solutions to customer technical requirements.
· Understanding and interpreting customer requests for product advice showing an ability to take the key information to provide solutions to their needs.
· Having the knowledge to offer options to obsolete parts to both franchised and non-franchised brands.
· Provide support with advice and solutions to our own internal and external sales teams and staff.
· Compile quotations quickly and precisely using our own internal SAP system (training will be provided)
· Be comfortable dealing with telephone, e mail and webchat enquiries.
· Develop your own knowledge and skills through our continuous training and personal development programs to ensure you offer the very best in customer support.
· Work with our key suppliers to help promote their brands and new products.
· Use your knowledge of our extensive stock to provide fast of the shelf solutions to customer requirements.
· Use and share your knowledge to team members with help in staff training and awareness.
What you will bring to the role:
· A good knowledge of basic electrical principles and or electrical theory. Education to a suitable industry standard in electrical and or electronics preferred but not necessary if you can display competency in the above fields.
· A working knowledge of the control and switchgear industry and products.
· Preferably experience working within a technical support role or team.
· Excellent communication skills
· Accuracy and Attention to detail
· Work well as a team member display good time and self-management skills to help you work in this key area of our business.
· A willingness to solve customer issues by applying your skills and knowledge.
Job Types: Permanent, Full-time
Benefits:
· Company pension
· 22 Days holiday per year
· Private medical insurance
· Life insurance
· Health & wellbeing programme
· Cycle to work scheme.
· Opportunities to advance and develop in a fast growing, friendly, innovative, and exiting business.
Apply with an up to date CV and you will contacted to discuss.
INDKTT