Purpose Of Job
As Senior Systems Engineer, you will be reporting to the Head of Quality Assurance and Systems and will be responsible for providing requirements analysis and systems engineering support for the following business functions:
* Product development for customer projects and R&D
* Sales and Marketing
* Customer Support
The ideal candidate will be required to demonstrate versatility (to deal with a wide range of tasks) and flexibility (to deal with rapid changes in priority). The ability to handle multiple tasks concurrently is essential.
The role will be customer-facing and you will be expected to be the focal point for many of the initial and in-project customer interactions.
Key Duties & Responsibilities
* Ensure accurate capture of the customer requirements, covering solution architecture, development of new and updated features, and data interfaces to third-party systems.
* Represent the company during activities with customers, integration partners, and end-users including requirements gathering, critical design reviews, and integration activities held either on-site or via online meetings.
* Ensure customer requirements are translated into software requirements which reflect the proposed solution architecture, operational needs, provide a suitable platform for software testing, and will be accepted by the customer first time.
* Review solutions to ensure that they address the corresponding functional requirements and that the proposed solution meets both customer needs and any identified internal needs.
* Provide system-level guidance and technical advice, as required, to other departments.
* Ensure that the requirements baseline for each product is maintained.
* Comply with the requirements of the company Quality Management System.
* Maintain awareness of, and acquire knowledge on, specialist technical topics - as required - to support specific project and internal needs.
* Own the process improvement plan in the systems team and related functions of the business.
* Attend the office in Southbourne three days a week and as requested.
* Travel to customer sites and be able to travel across the world.
Technical Requirements
* Knowledge of systems engineering best practices.
* Expert understanding of ATC operational protocols and procedures.
* Knowledge and use of the Windows family of operating systems.
Essential Education & Experience
* Knowledge/experience of engineering practices, processes, methods, and tools; including requirements engineering and solution architecting.
* Engaging with internal and external stakeholders at all levels.
* Deriving of requirements on system components to fulfil the high-level customer requirements.
* Preparing detailed requirements specifications to control the development and testing of software.
* Strong PC literacy, good overall IT skills, and appreciation of common hardware and software products.
* Understanding of requirements management tools.
* Understanding of MS Office tools.
* Experience/knowledge of ATC/ATM environment.
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