Job Description
We are looking for an enthusiastic and organised person to join Vuba as an Account Manager. Working in the team, this person will be responsible for managing an existing client list, developing relationships with those customers, while also working on new business opportunities most of which are inbound enquiries.
Vuba is one of the most exciting and fast-growing companies in the area, and our journey has only just begun!
As a Account Manager at Vuba, you will:
· Ensure inbound enquiries assigned to you are responded to in a timely manner, quoted accurately and followed up effectively, adhering to the Vuba sales process and ensuring outstanding customer experience.
· Develop and manage your own core customer account list, building relationships with our customers and maximising customer value in line with commercial objectives.
· Proactively develop relationships with new prospective customers.
· Demonstrate good commercial judgement, negotiating profitable sales, protecting and growing sales margin in line with the company business plan.
· Be required to achieve monthly revenue and activity objectives.
· Maintain timely and accurate records using the company CRM system (Prospect).
We’re looking for somebody who is:
· A customer focussed mindset, we want to ensure we deliver the best possible experience, so you are someone who knows what good service looks and feels like.
· High levels of organisation, able to prioritise effectively, maintaining accurate records and with good attention to detail.
· Resilience, tenacity and is comfortable in a fast-paced environment. You have the mental toughness to keep going even in the face of challenges and are comfortable with change - the role and market we operate in moves quickly.
· Drive and creativity - focused on attainment of the business objective and quick to act in problem solving, finding a solution, and seizing an opportunity for the good of the company and its customers.
· Excellent communication skills - able to hold commercial conversations with business owners, decision makers and influencers.
· Strong commercial acumen and the ability to negotiate effectively on the company’s behalf.
· Competent with IT - able to use MS Office and quickly learn our CRM systems.
Salary and Benefits:
* OTE £35,000 - £50,000
* Regular Team Socials, Events and Celebrations
* Company Bonus and Incentive Schemes
* 24 Days Holiday Plus Bank Holidays
* Regular Training and Development Opportunities
* Career Growth and Progression Opportunities – it’s a fast growing business!
* On Site Parking
* Opportunities to travel internationally
* 3PM Finish on Fridays
* Foodie Friday – The Company buys lunch once a month