Salary: £35-£40K Full time and permanent This is an office based role. Location: North London With responsibility for the entire credit control process which includes: Ensuring efficient and appropriate credit control and management controls are in place Managing the credit control process for multiple brands with different criteria Identifying improvements within the debt collection process Managing the monthly direct debit collections as well as the direct debit bounces Managing more difficult accounts with a hands-on approach Managing write-offs, bad debt provisions, and setting up of payment plans. Monthly credit control reporting, ensuring the risk of bad debt is minimised Reviewing and reporting on aged debtors Providing monthly reports to senior management on the current status of ledger Complete responsibility and accountability for all credit control and AR matters Required Skills and Abilities: At least 2 years' previous experience of end to end credit control and accounts receivable processes Experience and understanding of legal procedures Strong written and verbal communication skills especially during difficult customer negotiations Ability to work under pressure Able to work independently and proactively in an efficient manner Uphold confidentiality and private matters Excellent IT skills, specifically Microsoft, Excel, Outlook and Word This is an office based role