Job summary An exciting opportunity has arisen to come and work within the East Way District Nursing Team. The team administrator is the face of the team, often being a patients first point of contact with the service. As a result we are looking for the successful candidate to be friendly, professional and able to work under pressure. Previous experience of SystmOne is beneficial but not essential. There are opportunities to develop within the role, and we have successfully supported previous administrators to go on to dotheir RGN training. This post is 32 hours per week. The post holder may be required to work flexibly to meet the needs of the service. Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check. Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position. Main duties of the job To assist the team by providing clinical and administrative support services. To ensure the provision of an effective and efficient secretarial and administrative support including dealing with telephone enquiries, relatives, carers, GPs, Social Workers and other agencies, maintaining good communications between staff members of the Trust and outside representatives using own initiative and managing own workload. Management of the appointment systems and day today input of the D/N team diary. To schedule appointments and home visits as required for the Clinicians. Ensure all notes are ready for visits. About us At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people. We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities. Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves. Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do. Date posted 11 February 2025 Pay scheme Agenda for change Band Band 3 Salary £20,540 to £21,908 a year p.a. Contract Permanent Working pattern Part-time Reference number 152-C404.24 Job locations Bournemouth Central Locality Kings Park Hospital Bournemouth BH7 6JF Job description Job responsibilities For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipationnhs.net Job description Job responsibilities For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipationnhs.net Person Specification Educational / Qualifications Essential Working towards NVQ Level 3 Skills/ Experience / Knowledge Essential Clerical skills Excellent communication skills Demonstrable experience of using word processing, spreadsheet, database and or presentation software to RSA II/lll or equivalent standard Desire to work in the primary care setting Desirable Good IT skills Community/Acute experience Basic patient care experience Personal qualities/attributes Essential Good time management Ability to prioritise Additional skills Essential Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively Person Specification Educational / Qualifications Essential Working towards NVQ Level 3 Skills/ Experience / Knowledge Essential Clerical skills Excellent communication skills Demonstrable experience of using word processing, spreadsheet, database and or presentation software to RSA II/lll or equivalent standard Desire to work in the primary care setting Desirable Good IT skills Community/Acute experience Basic patient care experience Personal qualities/attributes Essential Good time management Ability to prioritise Additional skills Essential Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Dorset HealthCare University NHS Foundation Trust Address Bournemouth Central Locality Kings Park Hospital Bournemouth BH7 6JF Employer's website https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)